I had a fantastic stay at a hotel in a quiet location with a beautiful private beach. The facilities were clean and well-maintained with friendly and helpful staff. I enjoyed the delicious breakfast and the amazing view of the bay from the gym located just down the beach. The hotel offered a shuttle bus to tourist attractions and a scooter rental service.

Nothing to complain about at all.

Friendly staff.Very clean rooms. Peaceful area with nice atmosphere. Not to crowded resort. Very nice spa treatment selection.

Restaurang food to small portion, poor flavors and way to long waiting. It seems the restaurang try to be more fine dining instead of focus more on traditional thai cooking.

the pool, beach & spa....and good wine selection

Spent xmas at this fabulous hotel and it was definitely worth it! the location was perfect, with beautiful scenery and peaceful surroundings. One of the best aspects is the spa facility which is amazing! the root massage was so relaxing! the staff were very attentive and helpful, always making sure everything was going well.

The food at the restaurant was not varied enough and it could use a bit more options. Another issue was the WIFI which was very slow, making it difficult to use.

Wonderful hotel, amazing staff, best sunset view, comfy bed, quiet resort.

Nothing, all excellent.

The staff were fantastic.The general manager even carried our bags to our room.The food was fabulous and very reasonable. The facilities were faultless.Really enjoyed our stay here and were very relaxed.

I really enjoyed my recent stay at The Sunset Beach Resort & Spa in Koh Samui. The location was perfect for a quiet and relaxing vacation. The beach was pristine and offered breathtaking sunsets. The hotel had a small number of rooms, which created an intimate atmosphere and allowed me to get to know the friendly staff and other guests. The accommodations were clean and comfortable, providing a peaceful retreat. I also appreciated the availability of water sports equipment such as kayaks and paddleboards, which added extra fun to my stay. I highly recommend this lovely hotel for a tranquil getaway.

The staff were very friendly and helpful, just great!

The beach isn't really nice, the water was not clear (perhaps we were unlucky with the weather, rainy season?!)

The hotel is very nice. Beautiful grounds, nice rooms (with dvd players and surround sound speakers in the ceiling). Very relaxing and beautiful resort

The food was not good and it was weird because there was no privacy for the toilet in the room. There was a sliding door but you were still exposed to the bedroom. The only disappointing parts of an otherwise great hotel.

Great location. Very romantic place. Amazing sunset. Excellent service. Very friendly hotel staff. Very good food.

Spa treatments are expensive for Thailand standards.

The beach was absolutely stunning with clear waters and stunning sunsets. The staff is friendly and welcoming, making it easy to feel at home. The food is amazing, particularly for lunch, and there are great options nearby for dinner.

The service at the spa left much to be desired. It was hard to make a reservation over the phone and the steam room wasn't hot enough.

The location is great if you want to stay away from the frequented areas of the island. The hotel is ideal for those who do not want to explore anything just stay at the hotel/beach or purchase daily tours sold by them.

We made the booking 40 days before the arrival and requested an upper floor room and we got one on the ground floor. Based upon the guest reviews I felt I was in a different place. If you spend a few weeks/months in Thailand you can feel the difference between the "real" and the "unreal" smile on the faces. Part of the staff belong to the second category. The hotel services are very expensive compared to the local prices. You have to rent a scooter/car to even leave the resort. I think Ban Sabai is a "wannabe" five-star hotel, where I felt, their only goal was to keep the guest in their territory and have you spend all you money in the hotel. In a “real” five-star hotel, you do not feel it, you just spend your money, and like to spend it.

All staff were very helpful and friendly. Beautiful quiet location with fantastic sunset views, away from busy tourist areas. Food was great.

Located on the stunning west coast of the island, this resort offers guests a chance to work out with a view of the bay or unwind at the bar/restaurant. the private beach is perfect for a photo session before checking in and the breakfast options are delicious. With a variety of facilities including a nice pool, charming and clean rooms and friendly staff, this resort is sure to delight.

Some guests have mentioned the rocky beach is not ideal for extensive swimming.

The resort, staff, facilities, private beach, peaceful location, clean rooms.

It was all superb.